Shipping policy
Shipping Policy
Thank you for shopping with Mikenia. We are committed to providing you with the best possible service, and that includes ensuring your orders are shipped promptly and efficiently. Please read our shipping policy below for more details.
Domestic Shipping
Free Shipping
Eligibility: All domestic orders over $150 (before taxes and after discounts) are eligible for free standard shipping. Standard Shipping**. For orders under $150, standard shipping rates will apply. Rates and estimated delivery times will be calculated at checkout.
Shipping Options
We offer a variety of shipping options to meet your needs, including standard, expedited, and overnight shipping. Shipping options and rates will be presented at checkout.
Processing Time
- Orders are typically processed within 24-48 Hours. Please note that processing time may be extended during peak seasons or sales events.
- Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
International Shipping
Free Shipping
-Eligibility: All international orders over $200 (before taxes and after discounts) are eligible for free standard international shipping. Standard Shipping**: For orders under $200, standard international shipping rates will apply. Rates and estimated delivery times will be calculated at checkout.
Shipping Options
We offer a variety of international shipping options to accommodate your preferences. Shipping options and rates will be presented at checkout. Please note that international shipping times can vary based on the destination country and customs processes.
Duties and Taxes
International orders may be subject to import duties and taxes, which are levied once the package reaches your country. These charges must be paid by the recipient of the package. Mikenia has no control over these charges and cannot predict their amount.
Lost and Stolen Items
Lost Packages: If your tracking information shows that your package was delivered, but you have not received it, please contact us within 7 days. We will assist you in working with the shipping carrier to locate your package.
Free worldwide shipping available on qualifying orders.
Orders are processed within 1–3 business days.
Tracking information will be provided once your order has shipped. For additional support, please contact our customer care team.